All the things you want and need to know.

 

Frequently asked questions

 

01 — Does it hurt?

Pain is subjective and varies person to person. However, we do our best to make sure your procedure is as comfortable as possible with the use of topical medical grade anesthetics.

02 — Will I have to remove or grow my eyebrow hair out?

Growing out your eyebrows is not necessary. In fact, we ask that you come with professionally groomed eyebrows, as each step within your procedure has an allocated time that does not include excessive grooming. We will only remove hair that falls outside of the agreed upon eyebrow shape. All other hairs will be preserved to help us achieve the most realistic look possible.

03 — How do we determine the style and color?

We believe in facial harmony. Therefore we do not use templates or elaborate drawing systems that would result in a cookie-cutter one size fits all design. During your appointment special time is set aside to hear your desires. After actively listening to your goals, your shape is hand drawn to fit your anatomy, personality, and lifestyle. The color is mixed to match as closely to your natural hair or permanent makeup desires. Your input in this process is greatly valued.

04 — How often will I need touch ups?

Everyone’s body is different and will heal differently depending on their lifestyle, daily routines and medication. Typically one touch up is needed 6-12 weeks from the initial appointment. From there, we recommend refreshing the color annually or biennially for vibrancy. Occasionally due to boldness preference, aftercare or lifestyle some clients may need additional touch ups beyond the initial touch up. Clients are responsible for these touch ups unless stated otherwise.

05 — Will my brow or lash hair stop growing?

When done correctly, permanent makeup does not interfere with brow hair growth. Regular grooming will still be needed and recommended. Eyelash growth typically isn’t impacted by permanent eyeliner or lash enhancement procedures. However, everyone’s body is different and lash hairs may temporarily shed following a procedure.

06 — Do you take insurance, financing or care credit?

We’ve partnered with Cherry to offer financing that allows you to book now, pay later. The application takes just a few seconds without any hard hits to your credit.

07 — Are you licensed and legal to work in Oklahoma?

Yes. Oklahoma has the highest and most rigorous standards for permanent makeup in the nation. We adhere to all state regulations, hold current licenses, insurance and we travel extensively to seek additional certifications.

08 — Is it safe?

We take every measure to provide you with a clean and safe procedure. In addition to every procedure taking place within a medical setting, these procedures are overseen by an Oklahoma licensed and board certified physician. Top equipment, materials, pigments and disposable tools are used in every procedure. We’ve also implemented several COVID-19 precautions to help keep you safe during this global pandemic.

Is permanent makeup right for you?

While permanent makeup can be a beautiful enhancement for most, some people are not candidates.

 

Permanent makeup is not suitable for the following…

Those under 18 years of age

Pregnant and nursing

Viral Infections/Diseases (Even if in remission or undetectable)

Undergoing Chemotherapy ( Must have had last treatment at one year+ and must provide doctors note)

Heart Conditions

Using Chemical Exfoliating Products or Treatments (Within 6 Weeks of Procedure)

Undergoing Acne Treatment or Using Acne Treating Products (Within 6 Weeks of Procedure)

Used Accutane within past year

Trichotillomania

Uncontrolled Diabetes (If managed with a medication, you may be a candidate)

Uncontrolled blood pressure (If it is controlled with medication, you may be a candidate)

Allergies to Lidocaine

Blood Clotting Disorders

People with skin diseases such as psoriasis, eczema, herpes, cold sores and undiagnosed rashes or blisters in the area to be tattooed

People with allergies to makeup, dyes and other pigments (please inquire about a patch allergy test)

Active skin cancer in the area to be tattooed

Those who have healing disorders

Those who are taking antibiotic and/or steroids within 2 weeks of appointment

Those with thin and oversensitive skin, on acne medication and or using retinol/retina or clinical strength products

Policies and polite boundaries.

“Permanent makeup is extremely personal and requires significant mutual trust and respect.”

—Ciara Amir

Atmosphere

First, we like to balance fun with professionalism! Expect to be met with genuine smiles, laughter and warmth. Our space is a safe place, free of judgment and criticism. The utmost care, respect and trust will be given to you. In exchange, we ask for the same.

Payment

We require a non-refundable deposit to retain new client services in order to book an appointment.

The full balance will be collected on the day of your appointment, prior to your procedure. Cash, Credit/Debit cards, and Cherry financing are the only acceptable means of payment.

Scheduling

We understand that things and life happens. If you need to reschedule, we simply request 72 hours notice.

Appointments cancelled without proper notice will be charged the full remaining balance to the card on file.

Any appointment running greater than 10 minutes late will automatically be cancelled and the card on file will be charged the full remaining balance.

Touch up appointments are suggested for optimal results. This service is not automatically booked, as it is not always required. This service must be within 6-12 weeks from the original appointment date to avoid additional fees.

Refunds

ALL payments are final and will not be considered for refunds for any reason.

Results

Ciara Amir, Dr. McKinzie, McKinzie Aesthetics Center, Illume LLP., Illume Institute, LLC. nor any affiliates of ILLUME offers NO GUARANTEE for permanent makeup results.  

Results will vary from client to client on an individual basis.

Your skin type, lifestyle, cosmetic regimens, health/wellbeing, and aftercare of your permanent makeup will contribute to your final results.  

Additional touchups may be needed to achieve your desired results.  In the event that you are unhappy with your results, we ask that you notify Ciara Amir no later than 90 days from your procedure. Together we’ll work to help get you closer to your desired results. Any issues that are brought up beyond 90 days from the last appointment will not be considered and will be billed at the standard touch up rate.

Reviews and Online Behavior

As a small business, word of mouth is everything. We do not believe in censorship and welcome honest feedback. However, negative reviews of services without addressing them personally with Ciara prior to posting will terminate any established working relationship. The option for future services will be forfeited.